Patient Navigator
$41,600–$47,840 year
On-siteBrooklyn, New York, United States
Job Summary
Conduct client-centered, culturally competent navigation to facilitate access to healthcare and social services for people with HIV. Support care delivery by ensuring appointment adherence, providing linkage support, and accompanying clients to medical and social service appointments. Perform community-based home visits in various settings, including shelters and private residences, while delivering health education curricula to improve self-efficacy. Offer tailored medication adherence support and collaborate with interdisciplinary teams to ensure effective communication and service delivery. Participate in advocacy events and uphold confidentiality and harm reduction principles. Requires high school diploma, two years of relevant healthcare or social services experience, and bilingual English/Spanish preferred.
Required Qualifications
- Highschool diploma
- 2 years of relevant experience related to healthcare or social services
- Ability to interact with inter/disciplinary team including medicine, social work, psychiatry, nursing, administration, and other paraprofessionals
- Ability to work with and understand issues of people with HIV/AIDS, mental illness and substance use populations
- Knowledge of and experience with mediation and conflict resolution
- Good verbal and written communication skills
- Embraces a harm reduction approach to working with underserved populations
- Excellent written and verbal communication skills, required
- Commitment to maintaining highest levels of confidentiality
- Demonstrated ability to build the trust and respect of patients, staff, colleagues, external contacts, and other Housing Works members
- Sensitivity to needs of culturally and linguistically diverse patient and employee population
- Demonstrated ability to meet or exceed the Service Excellence Standards of Housing Works
- Demonstrated ability to utilize electronic medical records (EMRs) and related computer software, and willingness to adapt to the evolving technological requirements of modern health center practices
Desired Qualifications
- Experience with eSHARE and/or eClinical Works
- Bilingual English/Spanish
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