Patient Navigator Home Health & Hospice
$60,000–$80,000 year
On-siteBethlehem, Pennsylvania, United States
Job Summary
Build relationships with physicians, hospitals, social workers, discharge planners, and community organizations to strengthen community presence and ensure patients know where to turn for compassionate care. Share information about home health and hospice services clearly, make regular visits to referral sources to answer questions and reinforce trust, and attend community events to increase visibility. Track referral activity, leads, and market trends in the CRM while working closely with clinical leadership to align messaging with care delivered. Provide ongoing insights to leadership about opportunities, gaps, and referral-source needs, and assist with brochures and education campaigns as needed.
Required Qualifications
- 3+ years of healthcare sales or marketing experience
- Direct experience in home health or hospice
- Strong understanding of home health/hospice care, referral workflows, and compliance expectations
- Ability to work independently, manage priorities, and thrive in a fast-paced community setting
- Comfort engaging with a diverse group of patients, families, and healthcare partners
- Monday - Friday schedule with community-based travel throughout the region
Desired Qualifications
- Bachelors degree in Marketing, Business, Healthcare, or a related field (preferred)
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