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Northwestern MedicinePosted 3 weeks ago

Patient Liaison - Float Full time Days

$38,916,800–$54,475,200 year

On-siteChicago, Illinois, United States

Full TimeMid LevelEnterpriseHospital And Health Care

Job Summary

Greet staff and customers, answer department telephone calls, and coordinate clerical work with senior coordinators. Schedule, confirm, and reschedule patient visits across multiple locations while managing the DAR in EPIC and maintaining supply levels. Process invoices and purchase requests, collect payments, and ensure accurate patient demographic and billing information updates. Monitor work queues for unscheduled orders and visits, manage therapist schedules, and handle faxing documentation for insurance authorizations. Complete end-of-day processing, perform clinic setup and cleaning tasks, and independently manage pending work queue corrections.

Required Qualifications

  • Two years' experience in front office
  • computer experience
  • High School graduate
  • Successful completion of EPIC training for scheduling and registration
  • Must be able to lift 50 lbs

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