PATIENT HOST HOSTESS
On-siteButler, Pennsylvania, United States
Butler, Pennsylvania, United StatesOn-siteFull TimeHigh School Or EquivalentLarge
Full TimeHigh School Or EquivalentLarge
Job Summary
Manage front and back of house meal service processes including menu selection, ticket processing, ADT tracking, and tray delivery. Navigate patient profiles to adhere to diet orders and fluid restrictions while delivering trays and floor stock to units. Answer phones, process meal tickets, print reports and labels, and stock kitchen supplies. Communicate directly with nursing staff and families to support patient satisfaction and handle service recovery. Maintain infection control guidelines and complete daily cleaning assignments. Rotate shifts, standby, and travel locally between system locations as needed.
Required Qualifications
- High School Diploma, GED or higher level of education.
- One (1) to two (2) years of experience in customer service, food service, retail, nutrition, or hospitality.
- Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
- Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
- Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc).
- Travel may be expected locally between System locations.
- When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Desired Qualifications
- Experience in Healthcare setting.
- ServSafe Food Safety Certification preferred.
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