Patient Financial Services Representative
On-siteOmaha, Nebraska, United States
Job Summary
Answer inbound calls from patients to address inquiries, concerns, and requests with empathy and professionalism. Assist callers with insurance questions, claims, and billing matters while providing information on medical procedures and services. Document all patient interactions and update relevant systems according to established guidelines. This role requires excellent verbal and written communication skills, strong problem-solving abilities, and the capacity to multitask while navigating computer systems efficiently. A high school diploma and proficiency in basic computer applications are required. Join Revco Solutions' high-energy healthcare call center team to deliver outstanding customer service.
Required Qualifications
- High school diploma or equivalent
- Proficient in basic computer applications and the ability to learn new software quickly
- Empathy, compassion, and a genuine desire to help others
- Strong attention to detail
Desired Qualifications
- Excellent communication skills, both verbal and written, with a compassionate and patient-centered approach
- Strong problem-solving skills and the ability to handle challenging situations with empathy and professionalism
- Ability to multitask, navigate computer systems efficiently, and type accurately
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.