Patient Financial Services Counselor
$38,917–$58,386 year
HybridDetroit Lakes, Minnesota, United States
Job Summary
Provide financial counseling to patients in-person and virtually for Essentia Health services, assisting with payment options, Medicaid eligibility, and financial assistance programs. Perform self-pay liability price estimates and conduct account analysis to develop action plans for guarantors, helping them resolve financial responsibilities. Support patient phone inquiries from the Patient Financial Services call center. Requires two years of experience in financial counseling, self-pay collections, billing, or healthcare, along with knowledge of registration, coding, and insurance billing. Schedule includes day rotations with no call obligation.
Required Qualifications
- 2 years of experience in Financial Counseling
- 2 years of experience in Self-Pay Collections
- 2 years of experience in Call Center
- 2 years of experience in Billing
- 2 years of experience in Health Care
- Licensure/Certification
Desired Qualifications
- Some trade course classes in accounting
- Some trade course classes in business
- Some trade course classes in communications
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