Patient Financial Services Coordinator

Verify patient insurance eligibility, benefits, deductibles, co-pays, coinsurance, authorizations, and out-of-pocket responsibilities while communicating estimated costs and payment arrangements. Assist patients with financial agreements, self-pay arrangements, and required documentation, then accurately document insurance verification and payor communications in electronic systems. Coordinate with admissions, clinical, authorization, billing, and administrative teams to support timely access to care. Accurately document insurance verification, financial counseling, and payor communications in electronic systems. Coordinate with admissions, clinical, authorization, billing, and administrative teams to support timely access to care. Assist with provider credentialing and re-credentialing with commercial, Medicaid, managed care, government, EAP, and behavioral health payors. Collect, verify, and maintain provider documentation, including licenses, certifications, malpractice insurance, NPI information, CAQH profiles, and board certifications. Prepare and submit payor enrollment applications, roster updates, demographic changes, credentialing packets, and contract requests. Track credentialing deadlines, provider enrollment status, license expirations, revalidation dates, and payor approvals. Communicate with insurance companies and internal teams to resolve credentialing, enrollment, billing, and reimbursement issues. Maintain accurate and confidential patient and provider information in accordance with HIPAA and company policies. Prepare reports and provide updates on credentialing, enrollment, and outstanding items. Assist with other revenue cycle, patient access, compliance, and administrative duties as needed.