Patient Financial Coordinator

Follow up on outstanding claims with insurance carriers, monitor patient accounts for balances, and collect copays, deductibles, and remaining amounts. Post payments, establish payment arrangements, and perform eligibility and benefits education for patients. Communicate financial policy terms while prioritizing quality customer service and telephone skills in a fast-paced environment. Manage prior authorization and scheduling tasks as needed. This role supports the Billing Department's mission to minimize Accounts Receivable through proactive collections and patient engagement.