Patient Financial Advocate
$31,200–$31,200 year
On-siteBlackfoot, Idaho, United States
Blackfoot, Idaho, United StatesOn-siteFull Time$31,200–$31,200 yearMedium
Full TimeMedium
Job Summary
Meet with self-pay patients and families to discuss financial resources, assistance applications, and insurance coverage options. Educate patients on deductibles, co-insurance, and estimated costs while helping them establish payment arrangements that align with hospital policies. Coordinate financial support by reviewing responsibilities with physician offices, obtaining insurance pre-authorizations, and explaining benefits to pre-admission patients. Partner with Admissions, Billing, Providers, and Case Management to ensure a seamless patient experience and maintain accurate financial records.
Required Qualifications
- High School Diploma or equivalent
Desired Qualifications
- Previous healthcare, insurance, patient access, customer service, financial services, or related experience
- Bilingual Spanish/English
- Knowledge of insurance plans, financial assistance programs, and healthcare processes
- Strong organizational, computer, and mathematical skills
- Ability to communicate professionally with patients, families, providers, insurance companies, and community agencies
- Compassionate and patient-focused
- An exceptional communicator and active listener
- A confident problem solver and patient advocate
- Organized and detail-oriented
- Able to build trust and meaningful relationships
- Passionate about helping patients access the care they need
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