Patient Coordinator - Wilsonville, Bilingual (Spanish) Preferred (21359)
On-site · Wilsonville, Oregon, United States
Job Summary
Act as first point of contact for patients in the clinic; greet and check patients in/out; assist with forms, verify and update patient information and insurance, process payments and co-pays, and maintain accurate records. Deliver world-class customer service, communicate effectively with patients, coworkers, and physicians, and support scheduling and cashier tasks. Ensure HIPAA compliance, assist with orientation/training as needed, and contribute to a professional, courteous clinic environment; duties include patient flow management, answering questions about fees and services, and coordinating with the scheduling and billing processes.
Required Qualifications
- High school diploma or equivalent
- Must be computer literate
- Knowledge of medical terminology and procedures related to the eye
- Ability to manage busy schedules and multi-task
- Strong interpersonal and communication skills
- Detail oriented
- Ability to work flexible schedule including evenings and weekends
- Ability to interact professionally with physicians, staff, vendors, and patients
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