Patient Coordinator
$44,970–$56,222 year
On-siteEden Prairie, Minnesota, United States or Blaine, Minnesota, United States
Job Summary
Answer and triage patient phone calls, manage voicemail and email, and coordinate follow-up appointments and surgery logistics. Manage physician daily schedules, clinic schedules, and urgent patient needs while maintaining worklists and entering orders into the electronic medical record. Support care coordination across service lines and departments, communicate provider information to patients and staff, and complete standard forms such as FMLA and workers compensation requests. Room patients and initiate visits as directed. Act as immediate backup to other teams on assigned tasks. Full-time float position Monday through Friday from 7:30 AM to 4:00 PM with potential coverage at outreach sites.
Required Qualifications
- Full-time float position availability
- Monday - Friday schedule availability
- 7:30 AM to 4:00 PM schedule availability
- Ability to work at Summit outreach sites
- Ability to answer and respond to patient phone calls
- Ability to manage team voicemail and email
- Ability to appropriately triage patient phone calls
- Ability to manage one or more Physician's daily schedules
- Ability to manage clinic and surgery schedules
- Ability to schedule and provide logistics for urgent need patients
- Ability to support coordination of patient care between team members, other service line teams and/or other Summit departments
- Ability to communicate information from Physicians and other care providers to patients and other staff
- Ability to maintain and complete worklist
- Ability to accurately enter physician's orders into electronic medical record
- Ability to complete standard (non-complex) patient forms such as FMLA, Short Term Disability, Workers Compensation, and other designated requests
- Ability to provide patients with information packet and/or documents in accordance with physician protocols
- Ability to act as immediate back-up to other teams
- Ability to assist with voicemail, email and task lists
- Ability to room patients and initiate visits for physician and other providers/clinicians
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