Patient Coordinator
$41,600–$49,920 year
On-siteFair Lawn, New Jersey, United States
Job Summary
Welcome patients and visitors in person or by telephone, answering inquiries and referring them as needed. Schedule and reschedule appointments to optimize provider time and treatment room utilization. Complete insurance verifications and authorizations while maintaining accurate patient records. Maintain patient accounts by recording financial information, collecting charges, and expediting third-party claims. Notify providers of arrivals, review service delivery against schedules, and manage service delays. Protect patient confidentiality by maintaining accurate personal and financial data. Follow office policies and procedures while reporting needed changes to support team goals.
Required Qualifications
- An ability to work in a fast-paced environment
- Multitasking skills
- Flexibility
- Professional Telephone skills
- Excellent customer service skills
- Superior Time Management
- Organization skills
- Attention to detail
- Computer skills (EMR Systems, Microsoft Excel, Microsoft Outlook)
- Focus on quality
- Professionalism
- Experience working in a Physical therapy environment, medical office, or hospitality background with a strong emphasis on customer service
Desired Qualifications
- Bilingual Spanish Preferred
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