Patient Coordinator
$41,600–$49,920 year
On-siteColonia, New Jersey, United States
Job Summary
Welcome patients and visitors in person or by telephone, answering inquiries and referring them as needed. Optimize patient satisfaction and treatment room utilization by scheduling appointments in person or by phone. Complete insurance verifications and obtain benefit authorizations. Ensure data accuracy by entering information timely and filing, retrieving, and updating patient records. Maintain patient accounts by recording and updating financial information, collecting charges, and expediting third-party claims. Protect confidentiality by maintaining secure personal and financial data. Follow policies and procedures while reporting needed operational changes.
Required Qualifications
- An ability to work in a fast-paced environment
- Multitasking skills
- Flexibility
- Professional Telephone skills
- Excellent customer service skills
- Superior Time Management
- Organization skills
- Attention to detail
- Computer skills (EMR Systems, Microsoft Excel, Microsoft Outlook)
- Focus on quality
- Professionalism
- Experience working in a Physical therapy environment, medical office, or hospitality background with a strong emphasis on customer service
Desired Qualifications
- Bilingual Spanish Preferred
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