Patient Coordinator (part-time)
$41,600–$49,920 year
On-siteBrick, New Jersey, United States
Job Summary
Welcome patients and visitors in person or by telephone, answering inquiries and referring them as needed. Schedule and reschedule appointments to optimize patient satisfaction and treatment room utilization, while notifying providers of arrivals and service delays. Complete insurance verifications and authorizations, then maintain patient accounts by recording and updating financial information and personal data. File and retrieve patient records to ensure accurate data entry, and collect charges while expediting third-party claims. Protect patient confidentiality and maintain operations by following policies and reporting needed changes. Work part-time across Brick and Toms River locations, Tuesdays/Thursdays 11:30am–6:30pm and Mondays/Wednesdays 8am–12pm.
Required Qualifications
- An ability to work in a fast-paced environment
- Multitasking skills
- Flexibility
- Professional Telephone skills
- Excellent customer service skills
- Superior Time Management
- Organization skills
- Attention to detail
- Computer skills (EMR Systems, Microsoft Excel, Microsoft Outlook)
- Focus on quality
- Professionalism
- Experience working in a Physical therapy environment, medical office, or hospitality background with a strong emphasis on customer service
Desired Qualifications
- Bilingual Spanish Preferred
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