Patient Coordinator

Greet and welcome patients, manage check-in and check-out processes, and answer phone inquiries while scheduling and confirming appointments. Maintain electronic health records, coordinate referrals and diagnostic tests, and verify insurance information for prior authorizations. Handle billing and payment collections, prepare patient forms, and serve as a liaison between patients, providers, and staff. Address patient complaints and escalate issues to management as needed. Adhere to HIPAA regulations and clinic policies to ensure compliance and confidentiality.