Patient Coordinator / Medical Receptionist
On-site · Grand Rapids, Michigan, United States
Job Summary
A Patient Coordinator and Medical Receptionist who acts as the first point of contact for patients, delivering excellent patient care while handling essential administrative duties. Responsibilities include greeting patients, answering phones, managing patient flow, handling payments, completing daily cash reconciliations, performing general office tasks, and supporting a smooth check-in/out experience. Key skills include strong customer service, professional communication, teamwork, reliability, and proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook). The role requires occasional flexibility in hours and a commitment to contributing to a positive, patient-focused work environment.
Required Qualifications
- High school diploma or GED
- One year of related experience and/or training; or equivalent combination of education and experience
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