Patient Coordinator / Medical Receptionist - 1st Shift, Full Benefits
On-siteCincinnati, Ohio, United States
Cincinnati, Ohio, United StatesOn-siteFull TimeHigh School Or EquivalentHEALTHCARELarge
Full TimeHigh School Or EquivalentLargeHEALTHCARE
Job Summary
Greet patients promptly, answer phones, and manage office flow to ensure smooth check-in/out experiences. Provide exceptional customer service during every encounter, collect correct payments, and practice urgency with patient and doctor schedules. Complete daily reconciliations, close the day, and perform assigned cleaning duties. This role supports the Cincinnati Eye Institute's mission to enhance vision and advance eye care within the nation's leading provider of clinically integrated eye care.
Required Qualifications
- High school diploma or general education degree (GED)
- One year of related experience and/or training; or equivalent combination of education and experience
- Reliable transportation that would allow employee to go to multiple work locations with minimal notice
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
- Ability to lift, carry, push, and pull items up to 25 lbs
- Strong fine motor skills and full use of hands
- Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time
- Ability to interact with all levels of employees in a courteous, professional manner at all times
- Commitment to work over 40 hours to meet the needs of the business
Desired Qualifications
- Desire to gain industry knowledge and training
- Demonstrates initiative in accomplishing practice goals
- Ability to grow, adapt, and accept change
- Consistently creating a positive work environment by being team-oriented and patient-focused
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