Patient Coordinator
On-siteBowling Green, Kentucky, United States
Bowling Green, Kentucky, United StatesOn-siteFull TimeHigh School Or EquivalentHealthcareSmall
Full TimeHigh School Or EquivalentSmallHealthcare
Job Summary
Facilitate patient flow and manage check-in/out experiences by answering phones, verifying medical and vision insurances, and collecting payments. Provide exceptional customer service during every encounter by greeting patients promptly, communicating effectively with doctors and managers, and practicing urgency with all schedules. Complete daily reconciliations, close the cash drawer, and perform assigned office cleaning duties. Work full-time hours Monday through Friday, 7:15 a.m. to 4:30 p.m., with open availability for any/all shifts and occasional travel to Glasgow, KY.
Required Qualifications
- High School Diploma or GED Equivalent
- Favorable result on Background Check
- Basic computer skills
- Strong customer service skills
- Excitement to learn and grow
- High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience
- Reliable transportation that would allow employee to go to multiple work locations with minimal notice
Desired Qualifications
- Desire to gain industry knowledge and training
- Demonstrates initiative in accomplishing practice goals
- Ability to grow, adapt, and accept change
- Consistently creating a positive work environment by being team-oriented and patient-focused
- Ability to interact with all levels of employees in a courteous, professional manner at all times
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