Patient Coordinator
On-siteChesapeake, Virginia, United States
Chesapeake, Virginia, United StatesOn-siteFull TimeSenior LevelMedium
Full TimeSenior LevelMedium
Job Summary
Greet and check in patients, schedule appointments, and answer incoming phone calls. Verify insurance coverage, obtain necessary authorizations, collect payments, and process new patients to help the clinic maintain optimal performance. Collaborate with clinicians to provide exceptional patient care and world-class customer service across physical therapy, occupational therapy, speech therapy, and ABA services. This role supports the Ivy Rehab Network's mission to enable people to live life to the fullest through administrative excellence and teamwork.
Desired Qualifications
- 2+ years of administrative experience in a healthcare setting
- Proficiency in Microsoft Office applications such as Excel, Word, and Outlook
- Great time management and ability to multi-task in a fast-paced environment
- Self-motivated with a drive to exceed patient expectations
- Adaptability and positive attitude with fluctuating workloads
- Self-motivated with the eagerness to learn and grow
- Dedication to exceptional patient outcomes and quality of care
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