Patient Coordinator
$33,280–$37,440 year
On-siteJacksonville, Florida, United States
Job Summary
Greet patients warmly upon arrival and assist with check-in procedures while managing appointments, including scheduling, cancellations, and confirmations. Maintain accurate and confidential patient records in compliance with HIPAA regulations and collaborate with clinical staff to ensure optimal patient flow and care delivery. Handle administrative tasks such as answering phones, responding to emails, and managing front desk operations. Call primary care providers to establish plans of care. This role supports the patient experience from first contact through ongoing therapy sessions at Great Strides Rehabilitation, an H2 Health Company.
Required Qualifications
- High school diploma or equivalent
- Ability to maintain patient confidentiality and adhere to office policies
- Outstanding communication and interpersonal skills
- Detail-oriented with excellent organizational abilities
Desired Qualifications
- Additional education in healthcare administration
- At least 1 year of experience in a healthcare or medical office setting
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