Patient Coordinator
On-site · Bee Cave, Texas, United States
Job Summary
Patient Coordinator at Endeavor Physical Therapy (Outpatient) is the first point of contact for patients, delivering outstanding customer service and ensuring smooth clinic operations. Responsibilities include coordinating patient appointments, verifying insurance, handling referrals, maintaining patient records with confidentiality, assisting with front desk duties, answering inquiries, and collaborating with clinicians and administrative staff to enhance the patient experience. The role supports a welcoming, organized clinic environment and contributes to overall patient care and administrative efficiency in Bee Cave, TX.
Required Qualifications
- High school diploma or equivalent
- Minimum of 1 year experience in a healthcare or medical office setting
- Knowledge of medical terminology and insurance processes
- Exceptional interpersonal and communication skills
- Familiarity with Electronic Medical Records (EMR) systems and basic computer skills
- Ability to handle sensitive information with confidentiality
- Proficient in using office software and electronic health records (EHR) systems
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