Patient Coordinator
On-siteWoodhaven, Michigan, United States
Job Summary
Greet patients, manage appointment scheduling, and maintain accurate patient records in the dental practice management system. Confirm upcoming appointments, verify insurance information, and process payments including co-pays and deductibles. Respond to inquiries via phone or email regarding services and policies, while ensuring all records remain confidential and comply with privacy regulations. Coordinate with dental staff to optimize patient flow, manage the reception area cleanliness, and handle billing inquiries. Requires 1-3 years of customer service experience; hourly pay with benefits. Great Expressions is transforming dental technology and expanding personalized patient experiences since 1982.
Required Qualifications
- 1-3 years of proven experience as a receptionist or in a customer service role
- High school diploma or equivalent
Desired Qualifications
- additional education or certification in healthcare administration or related field
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