Patient Coordinator
On-siteOxford, Mississippi, United States or Oxford, Michigan, United States
Job Summary
Greet patients, schedule appointments, and manage patient records while maintaining a professional demeanor and ensuring a comfortable waiting area. Collect and update personal details, medical history, and insurance information in the practice management system, then calculate payments and process claims. Confirm upcoming appointments, respond to inquiries via phone or email, and provide instructions on pre-appointment preparations. Coordinate with dental staff to optimize scheduling efficiency and manage patient flow. Maintain reception area cleanliness and ensure records comply with privacy regulations. Requires 1-3 years of experience in a dental or healthcare setting; hourly pay.
Required Qualifications
- 1-3 years of proven experience as a receptionist or in a customer service role
- High school diploma or equivalent
Desired Qualifications
- additional education or certification in healthcare administration or related field
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