Patient Coordinator
$49,920–$58,240 year
On-siteFarmington, New Mexico, United States
Job Summary
Coordinate patient care for individuals impacted by nuclear facility-related health conditions across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah. Manage high-volume caseloads while advocating for patients in clinical and administrative settings, utilizing tablets, laptops, and MS Office Suite for daily operations. Travel 3–4 days per week to deliver personalized, in-home care, requiring a valid New Mexico driver's license and dependable vehicle. Work independently with minimal supervision, maintaining HIPAA compliance and completing mandatory background checks. Maintain flexible availability outside normal business hours as patient needs require.
Required Qualifications
- 2–5 years of customer service and/or case management experience, preferably in a healthcare or home health setting
- High school diploma or equivalent
- Valid New Mexico driver's license
- Current auto insurance
- Dependable personal vehicle for patient visits
- Ability to travel 3–4 days per week
- Computer literacy — comfortable using tablets and laptops as primary daily tools
- Proficient in MS Office Suite (Outlook, Word, Excel, PowerPoint), including basic spreadsheet and report analysis
- Strong written and verbal communication, interpersonal, and presentation skills
- Excellent organizational and time management skills with the ability to manage a high-volume caseload
- Proven ability to work independently and efficiently with minimal supervision
- Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
- Flexible availability outside of normal business hours as patient needs require
- Must successfully complete a mandatory background check through the New Mexico Department of Health
Desired Qualifications
- Associate's degree or higher in health administration, social work, or a related field
- Experience with Salesforce CRM or similar platform
- Familiarity with Igea/Axxess EMR system (training provided)
- Background in case management, social work, or home health coordination
- Medical terminology knowledge
- Experience pulling and interpreting operational reports and performance data
- Navajo Speaking
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