Patient Coordinator
On-siteDerby, Kansas, United States
Derby, Kansas, United StatesOn-siteFull TimeHigh School Or EquivalentHEALTHCARELarge
Full TimeHigh School Or EquivalentLargeHEALTHCARE
Job Summary
Greet patients promptly, answer phones, and manage patient flow to ensure a smooth check-in/out experience. Provide exceptional customer service during every encounter, whether in person or by phone, while practicing urgency for both patients and doctor schedules. Collect correct payments based on knowledge of common fees and complete daily reconciliations to close the day. Perform general office duties and cleaning as assigned by the manager. Full-time hours run Monday through Saturday, with shifts falling within 7:30am to 6pm.
Required Qualifications
- High school diploma or general education degree (GED)
- One year of related experience and/or training; or equivalent combination of education and experience
- Reliable transportation that would allow employee to go to multiple work locations with minimal notice
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
- Ability to lift, carry, push, and pull items up to 25 lbs
- Strong fine motor skills and full use of hands
- Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time
- Ability to interact with all levels of employees in a courteous, professional manner at all times
- Commitment to work over 40 hours to meet the needs of the business
Desired Qualifications
- Desire to gain industry knowledge and training
- Demonstrates initiative in accomplishing practice goals
- Ability to grow, adapt, and accept change
- Consistently creating a positive work environment by being team-oriented and patient-focused
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