Patient Coordinator
On-site · Nicosia, Nicosia, Cyprus
Job Summary
Patient Coordinator position at a modern Plastic Surgery and Aesthetic Medicine Clinic in Nicosia. Responsible for managing multi-channel inquiries (phone, email, WhatsApp, social media), welcoming patients, scheduling consultations and procedures, coordinating patient journeys from inquiry through post-operative follow-up, providing information on appointments, procedures, and administrative requirements, liaising between surgeons, clinics, nursing staff, laboratories and patients, maintaining confidential medical records, preparing quotations and invoices, managing appointment reminders and rescheduling, supporting day-to-day clinic operations, monitoring office supplies, and assisting with patient communication templates and clinic-related content. Requires strong organizational and multitasking abilities, excellent communication and interpersonal skills, discretion, and proficiency with CRM or medical software; fluency in Greek and English (French advantageous).
Required Qualifications
- Previous experience as a Medical Secretary, Patient Coordinator, Receptionist, Clinic Administrator, or in a similar customer-facing role
- Experience within a private medical practice, aesthetic clinic, plastic surgery clinic, dermatology clinic, or dental practice
- Proficiency in Microsoft Office, email management, calendars, and communication platforms
- Excellent command of both Greek and English languages; knowledge of French considered advantageous
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