Patient Coordinator at Smart Pediatric Dentistry

Schedule all patient appointments, ensuring accuracy in time allocation, provider availability, and operatory needs. Confirm appointments are appropriately spaced and coordinate pre-appointment and follow-up visits as directed by the clinical team. Contact patients to confirm details, provide preparation and follow-up instructions, and clearly communicate financial expectations and timelines. Address patient questions and concerns while ensuring all required documentation, including consent forms and medical histories, is collected and uploaded into patient records. Assist with verifying referrals, obtaining insurance authorizations, and supporting administrative projects or coverage during absences. Maintain the appointment calendar and alert the Office Manager of any conflicts.