Patient Coordinator at Oral Surgery Associates
On-siteCouncil Bluffs, Iowa, United States
Job Summary
Manage patient scheduling, including appointments, cancellations, and reschedules, while confirming bookings and sending reminders to minimize no-shows. Greet patients upon arrival, register new and existing patients, and update demographics. Facilitate patient flow by coordinating check-ins and communicating delays to both patients and clinical staff. Ensure patient confidentiality by adhering to HIPAA regulations and maintain a clean, organized front office. Relay messages for providers and staff accurately. Requires a high school diploma or GED, with one to three years of experience in a dental or medical office preferred. Join a well-established practice offering medical, dental, vision, and 401(k) benefits.
Required Qualifications
- High School Graduate or GED
- Experience with practice management software and scheduling systems
Desired Qualifications
- 1-3 years of experience in a dental office or medical office setting
- Exceptional communication and interpersonal skills with a strong focus on customer service
- Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively
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