Patient Coordinator at Oral Surgery Associates
On-siteGretna, Nebraska, United States
Job Summary
Manage patient scheduling, including appointments, cancellations, and reschedules, while confirming bookings and sending reminders to minimize no-shows. Greet patients upon arrival, register new patients, and update existing demographics, ensuring all personal and financial information is accurate. Facilitate patient flow by coordinating timely check-ins and communicating delays to both patients and clinical staff. Take and relay messages for providers and staff, maintain a clean reception area, and ensure patient confidentiality by adhering to HIPAA regulations. Requires a high school diploma or GED, 1-3 years of experience in a dental or medical office, and proficiency with practice management software. Join an established practice offering medical, dental, vision, 401(k), paid holidays, and PTO.
Required Qualifications
- High School Graduate or GED
- Experience with practice management software and scheduling systems
Desired Qualifications
- 1-3 years of experience in a dental office or medical office setting
- Exceptional communication and interpersonal skills with a strong focus on customer service
- Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively
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