Patient Coordinator at Boise Oral Surgery
$41,600–$47,840 year
On-site · Boise, Idaho, United States
Job Summary
Patient Coordinator at Boise Oral Surgery responsible for managing scheduling (appointments, cancellations, reschedules), confirming and sending reminders, greeting patients, registering new patients and updating demographics, ensuring efficient front office flow, coordinating with clinical staff to minimize wait times, maintaining patient confidentiality under HIPAA, keeping a clean and professional reception area, relaying messages, and handling mail. Requires strong customer service, communication, and organizational skills, experience in a dental/medical office, and familiarity with practice management software to support day-to-day operations and enhance patient experience.
Required Qualifications
- High School Graduate or GED required
- 1 year of experience in a dental office or medical office setting required
- Experience with practice management software and scheduling systems is preferred
- Exceptional communication and interpersonal skills with a strong focus on customer service
- Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively
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