Patient Concierge - Receptionist

Patient Concierge/Receptionist role responsible for front-desk efficiency, exemplary customer service, scheduling of appointments, and routing inquiries between patients and medical staff. Primary duties include answering multi-line phones and emails, welcoming visitors, maintaining medical charts and confidentiality, coordinating insurance and privacy-related documentation, and supporting daily office operations. Key skills include front-desk coordination, medical office administration, experience with EMR systems, high level of professionalism, and ability to collaborate with laboratory, physicians, and staff. Employment offers comprehensive benefits including fertility and surrogacy support, parental leave, PTO, 401(k) with match, HSA, EAP, and professional development opportunities.