Patient Concierge
On-siteBrooklyn, New York, United States
Brooklyn, New York, United StatesOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Answer new patient calls and emails, schedule appointments, and greet visitors while checking insurance benefits and assisting with check-in forms. Maintain the Customer Lead Sheet, mail paperwork packets, and offer amenities such as beverages. Liaise between the front and back of the office, assist with marketing projects and special events, and send thank-you letters to new patients and referrers. This upscale cosmetic dental office in Bensonhurst, Brooklyn, treats every patient like a VIP.
Required Qualifications
- Strong administrative and organizational skills
- Excellent communication and interpersonal skills
- Compassionate and patient
- Professional demeanor
- Outgoing and friendly personality
- Exceptional customer service
- Retail mentality
- "How can I help you?" approach
- Prior retail experience
- Long-term career interest
- Interest in being with the company for many years
Desired Qualifications
- Prior retail experience
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