Patient Communications Specialist
$31,368–$56,160 year
Remote · Phoenix, Arizona, United States or New York City, New York, United States
Phoenix, Arizona, United States or New York City, New York, United StatesRemoteFull Time$31,368–$56,160 yearEntry LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
The Patient Communications Specialist is responsible for both inbound and outbound calls regarding billing, payment arrangements, and patient registration. Key duties include using an automated dialer for collection calls and managing patient inquiries effectively. This role significantly contributes to improving patient relations and billing processes in a healthcare environment.
Required Qualifications
- 1+ years of call Center experience
- High school diploma or general education degree (GED)
Desired Qualifications
- Bilingual in both English and Spanish
- 1+ year experience using various call center software such as CRM or Telephony systems
- 6+ months of experience in collections or a related financial field
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