Patient Communication Coordinator
On-site · Hoover, Alabama, United States
Hoover, Alabama, United StatesOn-siteFull TimeMid LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Coordinate patient and referring dental offices to schedule clinical procedures, answer and manage a high volume of calls with a positive, empathetic demeanor, and maintain knowledge of scheduling, insurance, and billing processes. Communicate clearly in writing and speech, collaborate with teammates to ensure smooth patient flow, and adapt to a fast-paced environment while prioritizing tasks to meet daily operational needs.
Required Qualifications
- 1+ year of dental office experience preferred but not required
- 1+ year of customer-focused experience
- 1+ year of call center or high-volume phone experience
- Excellent verbal and written communication skills
- Strong attention to detail and organizational skills
- High school diploma or equivalent
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