Patient Collection Specialist (Chesapeake Specialty Care)- Part-Time- 30-39 hrs. weekly

Manage billing and collection of patient balances due to self-pay or via insurance processing. Stay current on Medical Debt Collection policies and review weekly billing reports to work generated data. Follow collection protocols for past due balances by sending texts and calls, while managing patient inquiries and accurately noting accounts. Identify and resolve billing complaints, answer questions from staff, patients, and insurance companies, and participate in revenue cycle meetings and process improvement initiatives. Requires 2-3 years of medical office experience and familiarity with practice management systems. Part-time role (30-39 hours weekly) with University of Maryland Faculty Physician's Inc.