Patient Collection Associate (San Juan, PR)
Hybrid · San Juan, San Juan, Puerto Rico
Job Summary
Patient Collection Associate role in San Juan, PR focusing on daily collections for surgeries, reviewing accounts for reconciliation, managing patient information in Webops per HIPAA, reducing delinquency and maximizing revenue, handling ARPAY applications and dispute management, processing daily payments and co-payments via POS, and preparing monthly budget and reports in a high-volume, dynamic environment. The role requires knowledge of patient data confidentiality, co-payment procedures, and effective collection strategies, with hybrid work expectations and a path toward continued compliance and client service excellence.
Required Qualifications
- Bachelor's degree (B. A.) in Accounting, Finance or Business Administration
- 4+ years experience managing patients’ collections within Health industry, IC’s or medical devices industry or similar
- Experience in customer/patient service
- Intermediate English preferred
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