Patient Care Technician (PCT)
$41,600–$41,600 year
On-siteLafayette, Indiana, United States
Job Summary
Take patient histories and obtain vital signs, perform phlebotomy and point-of-care testing, and assist providers with exams and bedside tasks. Accurately complete paperwork for lab tests, schedule ancillary care, and maintain examination rooms while ensuring HIPAA confidentiality. Greet patients, triage calls, explain insurance coverage, and manage registration processes. Scan Occupational Medicine documentation, complete drug screens and physicals, and ensure equipment is functional. Maintain CPR certification and work effectively under high call volume to improve provider efficiency and patient flow.
Required Qualifications
- 6+ months of experience as a Patient Care Technician or similar role
- High School Diploma or GED
- Ability to identify equipment problems and correcting or notifying team leader
- Ability to establish and maintain effective relationships with staff, patients, and families
- Computer knowledge and skills, must be able to register patients on the computer in a timely manner
- Ability to complete and maintain CPR certification
- Excellent listening and note-taking skills
- Ability to apply written instructions and standardize work practices
- Strong communication skills, including grammatical, spelling and verbal
- Detail-oriented with proven ability to work effectively under conditions requiring accuracy
- Capable of working well on a team
- Friendly and customer service oriented
- Ability to manage high call and patient volume
- Ability to identify equipment problems and correcting or notifying team leader
Desired Qualifications
- Preferred experience in Urgent Care, Occupational Medicine, and/or Phlebotomy
- EMT Basic certification
- Medical Assistant certification through one of the following programs: Clinical Medical Assistant (CCMA) - National Healthcare Association Certified Medical Assistant (CMA) – American Association of Medical Technologists Registered Medical Assistant (RMA) – American Medical Technologists
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