Patient Care Technician (PCT)
$39,520–$39,520 year
On-siteBrockport, New York, United States
Job Summary
Conduct patient history intake, obtain vital signs, and perform phlebotomy and point-of-care testing including strep, glucose, and urinalysis. Assist providers with exams, coordinate ancillary care records, and document dictated histories and physical findings in the EMR. Manage registration, insurance verification, and phone triage while maintaining HIPAA confidentiality and ensuring equipment functionality. Perform occupational medicine testing such as drug screens, DOT physicals, and pulmonary function tests. Maintain examination rooms, stock supplies, and ensure efficient patient flow during high-volume shifts.
Required Qualifications
- 6+ months of experience as a Patient Care Technician or similar role
- High School Diploma or GED
- CPR certification
- Ability to identify equipment problems and correcting or notifying team leader
- Ability to establish and maintain effective relationships with staff, patients, and families
- Computer knowledge and skills, must be able to register patients on the computer in a timely manner
- Ability to complete and maintain Electronic Medical Records (EMR)
- Ability to apply written instructions and standardize work practices
- Strong communication skills, including grammatical, spelling and verbal
- Detail-oriented with proven ability to work effectively under conditions requiring accuracy
- Capable of working well on a team
- Friendly and customer service oriented
- Ability to manage high call and patient volume
Desired Qualifications
- Preferred experience in Urgent Care, Occupational Medicine, and/or Phlebotomy
- EMT Basic certification
- Medical Assistant certification through one of the following programs: Clinical Medical Assistant (CCMA) - National Healthcare Association Certified Medical Assistant (CMA) – American Association of Medical Technologists Registered Medical Assistant (RMA) – American Medical Technologists
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