Patient Care Technician (PCT)
$39,520–$39,520 year
On-siteOneida, New York, United States
Job Summary
Conduct patient history intake, obtain vital signs, and perform phlebotomy for laboratory samples if certified. Accurately complete paperwork for lab tests, conduct point-of-care testing for strep, mono, glucose, and influenza, and assist providers with exams, EKGs, and splinting. Coordinate ancillary care records, maintain examination rooms, stock supplies, and ensure equipment functionality while documenting provider-dictated histories and physical findings. Manage patient registration, insurance verification, and phone triage; collect patient responsibilities and process reports via fax and scanning. Complete Occupational Medicine testing including urine drug screens, breath alcohol tests, and DOT physicals. Maintain HIPAA confidentiality and ensure accurate EMR documentation for all clinical and administrative tasks.
Required Qualifications
- 6+ months of experience as a Patient Care Technician or similar role
- High School Diploma or GED
- Ability to identify equipment problems and correcting or notifying team leader
- Ability to establish and maintain effective relationships with staff, patients, and families
- Computer knowledge and skills, must be able to register patients on the computer in a timely manner
- Ability to complete and maintain CPR certification
- Excellent listening and note-taking skills
- Ability to apply written instructions and standardize work practices
- Strong communication skills, including grammatical, spelling and verbal
- Detail-oriented with proven ability to work effectively under conditions requiring accuracy
- Capable of working well on a team
- Friendly and customer service oriented
- Ability to manage high call and patient volume
Desired Qualifications
- Preferred experience in Urgent Care, Occupational Medicine, and/or Phlebotomy
- EMT Basic certification
- Medical Assistant certification through one of the following programs: Clinical Medical Assistant (CCMA) - National Healthcare Association Certified Medical Assistant (CMA) – American Association of Medical Technologists Registered Medical Assistant (RMA) – American Medical Technologists
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