Patient Care Technician (PCT)
$43,680–$43,680 year
On-siteOswego, Illinois, United States
Job Summary
Conduct patient care duties including taking histories, obtaining vital signs, performing phlebotomy, and completing point-of-care testing for strep, mono, glucose, and influenza. Assist providers with exams, coordinate ancillary care records, and document patient history and examination findings in the EMR. Manage reception tasks such as explaining insurance coverage, greeting patients, triaging calls, and processing registrations while maintaining HIPAA confidentiality. Ensure equipment functionality, clean examination rooms, and log laboratory procedures. Maintain occupational medicine documentation and complete testing including urine drug screens, breath alcohol tests, and physicals. Requires 6+ months of PCT experience, CPR certification, and strong computer skills for patient registration.
Required Qualifications
- 6+ months of experience as a Patient Care Technician or similar role
- High School Diploma or GED
- Ability to identify equipment problems and correcting or notifying team leader
- Ability to establish and maintain effective relationships with staff, patients, and families
- Computer knowledge and skills, must be able to register patients on the computer in a timely manner
- Ability to complete and maintain CPR certification
- Excellent listening and note-taking skills
- Ability to apply written instructions and standardize work practices
- Strong communication skills, including grammatical, spelling and verbal
- Detail-oriented with proven ability to work effectively under conditions requiring accuracy
- Capable of working well on a team
- Friendly and customer service oriented
- Ability to manage high call and patient volume
Desired Qualifications
- Preferred experience in Urgent Care, Occupational Medicine, and/or Phlebotomy
- EMT Basic certification
- Medical Assistant certification through one of the following programs: Clinical Medical Assistant (CCMA) - National Healthcare Association Certified Medical Assistant (CMA) – American Association of Medical Technologists Registered Medical Assistant (RMA) – American Medical Technologists
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