Patient Care Specialist
$120,000–$120,000 year
On-siteVirginia Beach, Virginia, United States
Job Summary
Answer phones, schedule appointments, and address patient inquiries to support non-clinical patient care delivery within a physician's office. Perform complex administrative tasks ensuring an excellent patient experience through registration, scheduling, and third-party payer coordination. Requires three years of customer service experience and one year with medical records data, terminology, or health insurance plans. Full-time dayshift role Monday through Friday from 8:00 AM to 5:00 PM. HS diploma required; associate degree or higher may substitute for experience. Join Sentara Healthcare's diverse, 30,000-member workforce dedicated to improving health daily.
Required Qualifications
- HS Diploma
- 3 years Customer Service experience
- 1 year experience with Health Insurance Plans
- 1 year experience with Medical Records Data
- 1 year experience with Medical Terminology
- 1 year experience with Registration
- 1 year experience with Scheduling
- 1 year experience with Third Party Payers
Desired Qualifications
- Associate Level degree or higher
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