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Sentara HealthPosted 1 week ago

Patient Care Specialist

$120,000–$120,000 year

On-siteGloucester, Virginia, United States

Full TimeHigh School Or EquivalentEnterprise

Job Summary

Answer phones, schedule appointments, and respond to patient inquiries while managing complex administrative tasks to support patient care delivery within a physician's office. Provide non-clinical support by handling registration, medical records data, and third-party payer communications. This full-time role includes swing shifts from Monday through Friday (8:00 AM – 8:00 PM) and weekends (8:00 AM – 4:00 PM), with a rotating schedule based on operational needs. Join a diverse, 30,000-member workforce at Sentara Healthcare, a not-for-profit provider recognized as a Best Hospital and Employer of Choice, dedicated to improving health every day.

Required Qualifications

  • HS Diploma
  • 3 years Customer Service experience
  • 1 year experience with Health Insurance Plans
  • 1 year experience with Medical Records Data
  • 1 year experience with Medical Terminology
  • 1 year experience with Registration
  • 1 year experience with Scheduling
  • 1 year experience with Third Party Payers
  • Flexible schedule
  • Rotating shifts

Desired Qualifications

  • Associate Level degree or higher

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