Patient Care Specialist
$120,000–$120,000 year
On-siteGloucester, Virginia, United States
Job Summary
Answer phones, schedule appointments, and respond to patient inquiries while managing complex administrative tasks to support patient care delivery within a physician's office. Provide non-clinical support by handling registration, medical records data, and third-party payer communications. This full-time role includes swing shifts from Monday through Friday (8:00 AM – 8:00 PM) and weekends (8:00 AM – 4:00 PM), with a rotating schedule based on operational needs. Join a diverse, 30,000-member workforce at Sentara Healthcare, a not-for-profit provider recognized as a Best Hospital and Employer of Choice, dedicated to improving health every day.
Required Qualifications
- HS Diploma
- 3 years Customer Service experience
- 1 year experience with Health Insurance Plans
- 1 year experience with Medical Records Data
- 1 year experience with Medical Terminology
- 1 year experience with Registration
- 1 year experience with Scheduling
- 1 year experience with Third Party Payers
- Flexible schedule
- Rotating shifts
Desired Qualifications
- Associate Level degree or higher
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