Patient Care Representative/Technologist Aide
$35,360–$60,320 year
On-siteGardner, Massachusetts, United States
Gardner, Massachusetts, United StatesOn-sitePart Time$35,360–$60,320 yearHigh School Or EquivalentMedium
Part TimeHigh School Or EquivalentMedium
Job Summary
Greet patients, collect copays and deductibles, explain consent forms, and assist with iPad check-ins while troubleshooting issues. Distribute films and CDs, maintain HIPAA compliance, and process incoming and outgoing mail and UPS deliveries. Prepare next day's appointment schedules, verify patient information in systems, and respond to emergency situations. Fill waitlist and hold list templates to support machine utilization, answer doctor and patient concerns, and keep management informed of potential impacts. Enter necessary data accurately and remain current on policy changes.
Required Qualifications
- High School Diploma
- CPR certified
- Excellent communication skills
- Computer proficiency
- Attention to detail
- Typing accuracy
- Ability to follow instructions with minimal supervision
- Proven ability to multi task
- Ability to exceed customer expectations
- Ability to sit for extended periods of time while simultaneously performing data entry and information intake via phone
Desired Qualifications
- Medical office or healthcare administration courses
- Knowledge of anatomy
- Medical terminology
- Insurance requirements
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