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Capital Health Plan1 week ago

Patient Care Representative

On-site · Tallahassee, Florida, United States

Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown

Job Summary

Support patient experience by answering calls, scheduling appointments, and entering accurate information into the EHR; greet patients, assist with check-ins, collect payments, and ensure records are complete and organized. Enroll patients in tools like the Patient Portal and manage messages to maintain smooth operation and coordinated care in a not-for-profit health care setting; multiple shifts within standard business hours in a Tallahassee, FL environment.

Required Qualifications

  • High school diploma or GED
  • Clear and professional communication skills
  • Ability to learn and use electronic scheduling and medical record systems
  • Ability to multitask while delivering courteous service
  • Strong attention to detail and ability to follow procedures
  • At least one month of related experience or training in healthcare or customer service
  • Familiarity with EHR systems
  • Payment collection experience
  • Commitment to patient safety
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Capital Health Plan

Patient Care Representative

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