Patient Care Representative
On-site · Tallahassee, Florida, United States
Job Summary
Support patient experience by answering calls, scheduling appointments, and entering accurate information into the EHR; greet patients, assist with check-ins, collect payments, and ensure records are complete and organized. Enroll patients in tools like the Patient Portal and manage messages to maintain smooth operation and coordinated care in a not-for-profit health care setting; multiple shifts within standard business hours in a Tallahassee, FL environment.
Required Qualifications
- High school diploma or GED
- Clear and professional communication skills
- Ability to learn and use electronic scheduling and medical record systems
- Ability to multitask while delivering courteous service
- Strong attention to detail and ability to follow procedures
- At least one month of related experience or training in healthcare or customer service
- Familiarity with EHR systems
- Payment collection experience
- Commitment to patient safety
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