Patient Care Manager
On-siteAllentown, Pennsylvania, United States
Job Summary
Lead and supervise a team of Care Team Associates while ensuring patients receive personal care services based on their needs. Meet operational and growth goals, including key performance metrics, and ensure quality of services delivered meets Company standards. Foster an engaged workforce by ensuring compliance with the law and Company policies. Assist CTAs with day-to-day duties, including screening new patients and caregivers, onboarding, staffing patient cases, and communicating with patients, caregivers, and families to ensure satisfaction and quality service delivery. Assist with on-site visits as needed. This role supports our mission to provide exceptional homecare services to patients in Pennsylvania and Delaware.
Required Qualifications
- Associate's degree or Bachelor's degree required
Desired Qualifications
- Two or more years of healthcare leadership preferred
- Bilingual preferred
- Passion and dedication to help those in need
- Strong work ethic
- Strong communication skills
- Ability to work flexible hours to meet patient and employee needs
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