Patient Care Educator

Serve as the first point of compassionate contact for prospective patients, guiding them through the initial stages of care while educating them on Envita's unique approach to treating complex and chronic conditions. Manage high-volume inbound and outbound phone communication, actively listening to patient concerns and needs to build meaningful, supportive relationships. Deliver detailed information about services and treatment philosophy, maintain accurate records of communications using internal systems, and work closely with clinical and administrative teams to ensure a seamless onboarding process. This role supports individuals facing serious health conditions with empathy and professionalism, requiring a Bachelor's degree in Psychology or Social Work and previous patient-facing experience. While primarily remote for eligible candidates in Arizona and surrounding states, the position may require occasional on-site presence.