Patient Care Coordinator
On-sitePinehurst, North Carolina, United States
Pinehurst, North Carolina, United StatesOn-siteFull TimeHigh School Or EquivalentHealthcare TechLarge
Full TimeHigh School Or EquivalentLargeHealthcare Tech
Job Summary
Greet clinic visitors, schedule new referrals via fax or telephone, and verify insurance coverage for patients. Collect payments, convert referrals into evaluations, and manage patient visit schedules. Maintain an orderly front office workspace, manage document routing, and handle non-clinical documentation. Monitor clinic inventory, manage personal overtime, and support the mission of Upstream Rehabilitation. This full-time role operates Monday through Friday with a 40-hour minimum, including quarterly compliance training.
Required Qualifications
- High School Diploma or equivalent
- Communication skills – must be able to relate well to Business Office and Field leadership
- Ability to multitask
- Organizational detail
- Ability to meet deadlines
- Work with little to no supervision
- Efficient time management
- Presentation skills
- Ability to interchange with standing as needed
- Ability to hear and speak to accurately exchange information
- Ability to comprehend information provided
- Use judgement to appropriately respond in various situations
- Ability to constantly view computer screen (near acuity) and read items on screen
- Ability to operate a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines
- Ability to push or pull 0-20 lbs.
- Ability to lift 0-20 lbs. from floor to waist
- Ability to carry, push, and pull 0-20 lbs.
- Ability to occasionally walk, stand, push or pull 0-20 lbs.
- Ability to lift 0-20 lbs. from floor to waist
- Ability to carry, push, and pull 0-20 lbs.
- Ability to rarely crawl, crouch, kneel, stoop, climb stairs or ladders, reach above shoulder height, lift under 10 lbs. from waist to shoulder
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