Patient Care Coordinator
On-site · Raleigh, North Carolina, United States
Job Summary
Entry-level Patient Care Coordinator role at BenchMark Physical Therapy (Upstream Rehabilitation) in Raleigh, NC. Responsible for maintaining a pleasant front-office environment, greeting patients, scheduling referrals, verifying insurance, collecting payments, managing non-clinical documentation, deposits, and overall clinic operations. Requires strong customer service, multitasking across multiple computer programs, effective communication with patients and staff, and the ability to learn new processes. Full-time, standard clinic hours with potential evenings/weekends for events; includes benefits such as health/dental/vision, PTO, 401K match, and compliance training. Works with Clinic Director to support clinic growth and patient intake procedures.
Required Qualifications
- High School Diploma or equivalent
- Excellent customer service skills
- ability to multitask
- organizational skills
- time management
- presentation skills
- ability to relate to Business Office and Field leadership
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