Patient Care Coordinator
On-site · Bowling Green, Kentucky, United States
Job Summary
Patient Care Coordinator to assist physicians in delivering complex health services in the clinic setting in Bowling Green, KY. Responsibilities include front desk receptionist duties (greeting patients, obtaining information, ensuring timely check-in), scheduling appointments, notifying physicians of arrivals, retrieving and filing patient records, collecting payments, updating EMR records, managing office supplies, maintaining patient confidentiality, and supporting team duties as needed. Must have experience in a healthcare or office setting, preferably in podiatric/orthopedic practice, with EMR/Athenahealth experience, strong communication, customer service, and teamwork skills; able to pass drug and background checks. On-site role with weekday clinic hours and potential for team-based compensation alignment.
Required Qualifications
- Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service
- Prior experience working in a podiatric or orthopedic practice is preferred
- Medical billing and coding experience is highly preferred
- Experience working in an EMR, Athenahealth is preferred
- Must be an effective communicator with excellent grammar and interpersonal skills
- Exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction
- Demonstrated experience as a motivated and dedicated team member with a stable work history
- Thrives in a fast-paced collaborative environment
- Reliable transportation and the ability to pass a drug test and a background check is required
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