Patient Care Coordinator
$37,440–$66,560 year
On-siteGreenbrae, California, United States
EXPIREDGreenbrae, California, United StatesOn-siteFull Time$37,440–$66,560 yearAssociates DegreeLarge
Full TimeAssociates DegreeLarge
Job Summary
Greets and registers patients, manages wait times, and processes walk-ins while collecting payments and issuing receipts. Completes check-in and check-out tasks including insurance verification, pre-authorizations, and document preparation. Manages medical records, files correspondence, and handles medical record release requests. Answers phones, schedules appointments, and redirects calls as needed. Establishes effective working relationships with patients, employees, and the public. Performs all other related duties as assigned.
Required Qualifications
- High School Diploma/GED
- 1+ years of customer service or healthcare related experience
- 6+ months of experience with Microsoft Office applications
- Ability to work onsite at 100A Drakes Landing Road, Greenbrae, CA 94904
- Ability to work during our normal business hours of 7:00am - 6:30pm PST, Monday - Saturday
- It may be necessary, given the business need, to work occasional overtime
- Must be 18 years of age or older
- Ability to handle cash and to count money at high volumes including mathematical computations
Desired Qualifications
- 1+ years of experience with electronic health records
- 1+ years of experience in related healthcare experience, including scheduling experience
- 1+ years of experience handling and triaging of telephone calls and a multi-system phone line
- Knowledge of medical terminology
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